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This is not worth my time to ask for a replacement from the vendor. Product arrived within specified time. However, after a few weeks of use, some segments of the numbers and names failed to display. I can live with it. But I wonder if the vendor possibly obtained some defective ID's from the distributer.
This caller ID is terrible. Really can't read it right, and it will about once a month somehow automatically leave your phone off hook until someone tells you about it. It may be days like me before you figure out that people are calling but you are not receiving the calls because of this unit. Complete junk.
This caller ID works well, I just wish it was back lit, it is a little hard to read unless you are right in front of it.
If I disconnected its power and then immediately reconnected it, everything was fine. Mine has never quite worked right. It's the only jumbo caller-id unit that I know that handles Call Waiting Caller-ID, so I have continued to put up with it. Every few weeks, all the phones in the house would stop working, as if there was a phone off the hook. I eventually discovered that the problem was the Classco Jumbo Display Caller-ID. LOTS of other people have reported various quality control problems with this unit. If you don't need CALL WAITING caller-id, then the Telnote unit is VASTLY better in every way.
We were having trouble reading the small display on the phone when a call came in (there continues to be too many telemarketers, even after we listed our number on the Federal "Do not call list"). This unit runs off a power supply plugged into the wall (it has a battery option, used as a backup option in case the power goes out. The display is much easier to read and you don't need to get up out of your chair to see it. It was slightly larger and we placed it in the family room. (Take a look as some of the large the clock displays out there now). But the batteries would run low and the display would dim. So we got a second device that worked on battery. You don't need the batteries to run this unit).
The display was only slightly better. Then we got the "Classco Jumbo Display Caller ID" unit and this has been great. But there remains room for improvement with the display and the only reason I did not give it a 5-rating. All in all, we are pleased with the unit and are glad we purchased it.
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